We aim to deliver your orders as quickly and safely as possible.
UAE: Delivery within 2-3 working days
KSA: Delivery within 2–4 working days
Delivery timelines may vary slightly due to weather conditions, public holidays, or unforeseen courier delays. Our team will keep you informed in case of any delay.
Return Policies
At ASWA, customer satisfaction is our priority.
Order checking is allowed only at the time of delivery, in the presence of the rider.
You may inspect the product when the rider arrives.
If there is any issue (wrong item, damaged product, or defect), the rider will take the parcel back immediately at the same time.
Returns or refunds are not accepted after the rider leaves.
Once the parcel is accepted and the rider has departed, the order is considered final.
